How the value for money framework informs the consumer duty
The DWP’s consultation on measures for a new value for money framework, which closed on…
Browsing: Opinion
Using The Consumer Duty as an opportunity to drive organisational change in the insurance industry through learning and development
The pace of change in the insurance industry over the last few years has seen…
Consumer Duty – time for mortgage practitioners to focus on consumer outcomes
There has been a lot written about the FCA’s, current, hot topic – Consumer Duty. …
Why an investment in T&C this year might be the key to the challenges
2023 is already looking like it’s going to be a tough year for the general…
All roads lead to FOS…
Like the three wise men following the bright star, all compliance, calculations, case reviews and…
What are the barriers to providing a pension dashboard service?
The organisation behind a pension dashboard (officially a Pension Dashboard Service firm or PDS) is…
Working with our IFA partners: the golden rule
The recent paper from the FCA [FG22/5] prompted me to think about how we work…
Let’s worry for mortgage borrowers not on a fixed rate – what can/should financial advisers be doing?
Having written, last quarter, about the FCA Dear CEO Letter titled “The rising cost of…
How pension dashboards may shape the new consumer duty
It’s already a commonplace that the Consumer Duty shifts the obligation on those providing financial…
Why CPD is here to stay
Just occasionally it’s good to remind ourselves why something is important and CPD is one…