Working with Training & Competence under Consumer Duty
Introduction The new Consumer Duty regulations came into effect on 31 July. It is now…
Browsing: TCViews
How to design and conduct a review of your own T&C scheme
The FCA provides guidance that all firms should consider having a T&C scheme even for…
Outside in not inside out – evidencing good consumer outcomes (30 minute video)
Under the new consumer duty regulations firms will have to demonstrate, through evidence, how they…
60 Minute Video – The impact of the new consumer duty on T&C schemes (Policy Statement version)
The FCA has published their policy statement PS22/9 on the new Consumer Duty. The changes…
The impact of the new consumer duty on T&C Schemes
In this short presentation we will look at the proposed Consumer Duty Regulations and how…
SM&CR – Tick Box Exercise or Foundation for Cultural Change?
Background FCA solo regulated firms are now completing the transition of SM&CR requirements into ‘Business…
Certification Regime, Code of Conduct and T&C scheme reviews
Certification Regime and Code of Conduct If you are classified as a SMF and carry…
Assessing Competence – Best Practice
OBJECTIVES Examine the 4 stage assessment process, methods of assessment, rules and types of evidence,…
Defining competence to perform a skills gap analysis
OBJECTIVES To examine the meaning of competence and how it might differ from professionalism. To…
FIT and Proper Assessments- What the rules tell us
This is a 20 minute video OBJECTIVES To work through the regulations that govern a…