Why soft skills are anything but
In an age of AI, the hardest skills in financial services have nothing to do…
Browsing: People Development
In an AI world, what do we still need to teach?
We all know that Artificial Intelligence is rapidly changing the way we work. So far,…
Becoming a more strategic operations leader (Even without a seat at the table)
Many Business and Operations Managers find themselves in an interesting position. They are responsible for…
Can AI help candidates pass professional exams – and should it?
Artificial intelligence has become almost impossible to ignore. From drafting emails and summarising documents to…
Why clever people make daft money decisions…and what we can do about it
We’ve all seen this. A client sits down in the evening and checks their phone.…
A journey of progression: How CSA apprenticeships support career growth in Risk & Compliance
Sarah Brown is Head of Claim Support and Control at Aioi Nissay Dowa Insurance Management…
Beyond tick-box compliance: How we can use storytelling and adult learning principles to drive behaviour change
For most organisations in the UK financial services sector, compliance training remains a necessary but…
Training for advisers – fun for me
Recently I have run several training sessions for my adviser firms. I have a lot…
Beyond memorisation: Developing deeper understanding for CII exam success
Spring often marks a point in the exam cycle where candidates move from general revision…
Embracing Neurodiversity: Building inclusive learning environments in financial services
In today’s fast-paced financial sector, precision, compliance, and performance are vital. Yet behind every spreadsheet,…