SM&CR – taking stock of the stock take
On 5 August 2019, the FCA published its ‘Senior Managers and Certification Regime Banking Stocktake Report’. Should anyone be under…
Welcome CMCs to the fold
It was no April Fools Day joke for claims management companies (CMCs) as the FCA assumed regulation of the industry…
How to focus CPD on a seldom used activity
From 1st October last year firms who undertake insurance activities in relation to insurance based products (IBIPs) which include bonds,…
Handling problem people
Strange, when running courses every now and again a certain topic crops up regularly and you start to wonder why.…
White, male, enabled and middle class-what can I bring to the discussion?
There has been a lot of discussion, media interest, political decisions, conferences, etc on the subject of diversity with the…
Is the end of PPI the end of CMCs?
I never thought I would be writing about Payment Protection Insurance [‘PPI’] in this magazine, but since the expiry of…
