
Consumer Duty and sustainable investment
As advisers are manufacturers of their advice process, this has given us an opportunity to review the advice process and…

FCA Live & Local – Consumer Duty The most fun that a compliance consultant can have with their clothes on
I attended the first London delivery of the Financial Conduct Authority (FCA) Live & Local series in London at the…

Hard Times
I hope Charles Dickens will forgive me for borrowing my title from one of his books, but it seemed to…

Keeping the faith
After having a former English teacher as my Line Manager many years ago, I developed a pet peeve of people…

Unleashing the Power of Independent Business Reviews
In the complex and high-stakes realm of financial services, firms are constantly navigating through a sea of challenges and intricacies.…

Whatever starts from its centre, grows – do you provide the right conditions for your culture to thrive?
By the time you are reading this, Consumer Duty for new and existing products and services that are open to…