How is the mortgage charter working for consumers?
Just over a year ago the Chancellor of the Exchequer announced, with much fanfare, a new ‘mortgage charter’ [‘the Charter’]. …
FCA review of enforcement
In February 2024, the FCA published CP24/2: Our Enforcement Guide and publicising enforcement investigations – a new approach. The FCA…
Do we need a more modern approach to addressing T&C?
In a previous article, we looked at the FCA’s focus on fair value and how regulated firms should invest in…
Changing firms
For some of us there comes a time when we make the decision, or the decision is made for us,…
How to ensure that your new processes get embedded into your business, and fast!
In this article, we dive into Human Behaviour and 6 strategic tips for embedding and integrating new processes! The world…
Leading by example: The importance of senior managers undertaking CPD
As a minimum, firms are required by regulation to ensure employees maintain adequate knowledge of eight core competencies (as set…
