Consumer Duty: culture, people and data
Over the last 12 months, Elephants Don’t Forget have run a popular Consumer Duty webinar…
Browsing: Regulatory General
Consumer Duty – an opportunity to make valuable change or just another stop on the route to Compliance Fatigue?
It is certainly nearly upon us – Consumer Duty that is – and there can…
Consumer Duty: The MI conundrum
On 31st July, the FCA’s Consumer Duty comes into force for all regulated firms that…
Consumer Duty and sustainable investment
As advisers are manufacturers of their advice process, this has given us an opportunity to…
FCA Live & Local – Consumer Duty The most fun that a compliance consultant can have with their clothes on
I attended the first London delivery of the Financial Conduct Authority (FCA) Live & Local…
Consumer Duty – the buck stops with you not just your processes……
In my last article (October’s edition), I talked about the value of firms revisiting and…
Consumer Duty Rules – preparing for the latest FCA regime
The latest is of course the Consumer Duty Rules – which come into effect this…
What is a good outcome?
So, we all have our Consumer Duty Implementation plans in place. Of course, we do.…
Upscaling your people processes to meet the demands of Consumer Duty
I’m not sure about you, but pretty much all the commentary I read on the…
Prioritising modernisation of consumer credit regulations
After many years of making the case for change, we have cautiously welcomed the Government’s…
