Upscaling your people processes to meet the demands of Consumer Duty
I’m not sure about you, but pretty much all the commentary I read on the…
Browsing: Regulatory General
Consumer Duty Rules – preparing for the latest FCA regime
We have been here before. You finally get on top of the FCA’s latest regulatory…
Prioritising modernisation of consumer credit regulations
After many years of making the case for change, we have cautiously welcomed the Government’s…
Consumer Duty – coming to a fact find near you
Over the years, the FCA has been fighting a (losing) battle to try to stop…
The new Consumer Duty of Care – The FCA are serious, are firms?
Last December the FCA issued a second Consultation Paper (CP) on the Consumer Duty of…
2022 – what kind of year will it be?
While every day should be an opportunity to think about how we are progressing towards…
5 reasons for conduct risk failures- and 1 shared solution
Conduct risk: “Risk associated to the way organisations, and their staff, relate to customers and the wider…
It’s just human nature
Part of the work that I do now involves reviewing announcements from several regulators around…
FCA Business Plan 2021-22: A new era for regulation
In my article published in T-C News earlier this year, I talked about the early…
SM&CR 5 key issues
As we approach the second anniversary of the roll out of SM&CR to all solo…