
Re-examining the business case for Consumer Duty
The latest set of studies from the FCA about the effectiveness of embedding Consumer Duty…
The latest set of studies from the FCA about the effectiveness of embedding Consumer Duty…
Okay, this is now my third article – part one and part two are here…
Has anyone else noticed a change of tone coming out of the FCA these days? …
Can you give me a breakdown of your current client database? How have you categorised…
The first anniversary of the Consumer Duty (CD) regulation has now passed, with board reports…
“Consumer Duty that will set higher and clearer standards of consumer protection across financial services…
The Consumer Duty was introduced to set new, higher standards for firms to adhere to,…
There has been a lot written about vulnerability; how we assess clients for vulnerability, how…
We are often asked how to build or structure a T&C scheme or Competence framework.…
Is the sector being unfairly targeted by an overzealous regulator, or is it just being…