Consumer Duty unintended consequences: Good intentions, chaotic execution?
Is the sector being unfairly targeted by an overzealous regulator, or is it just being…
Is the sector being unfairly targeted by an overzealous regulator, or is it just being…
Artificial intelligence (AI) is the simulation of human intelligence processes by machines. It is a…
The issue of customer vulnerability is not a new one in financial services. But, the…
Just over a year ago the Chancellor of the Exchequer announced, with much fanfare, a…
The old saying “there’s nowt so queer as folk” is even more apt these days…
Many changes to the financial industry have been implemented because of the new Consumer Duty…
This has been a question that the financial services industry has been struggling with over…
We have heard about the plight of mortgage prisoners for well over a decade now. …
Last year, Jeff asked me to gaze into the future and share my thoughts about…
In a paper published on 7th December, the Bank of England, as well as both…