FREE WEBINAR
Consumer Duty & Vulnerability: are you vulnerable to getting it wrong?
Elephants Don’t Forget are joined by specialist vulnerable customer SMEs – MorganAsh – on Tuesday March 26th at 11.00 AM (GMT) to discuss:
- The difference between reactive and proactive approaches to identifying and supporting vulnerable customers.
- Methods of capturing meaningful data and using this to create Management Information (MI) reports which stand up to regulatory scrutiny and challenge from the Board.
- How leading firms are enhancing their approach to vulnerability across all stages of the product lifecycle and customer journey.
Register for free webinar here >
Working with T&C under Consumer Duty
Just to let you know that a new video has been added to the T-CViews area of www.t-cnews.com In this 45 minute video entitled ‘Working with T&C under Consumer Duty’ we take a practical look at all the aspects of T&C that will be impacted by the new Consumer Duty regulations. To achieve the outcomes set viewers are taken through the essential 8 connectors that need to be in place to ensure T&C is working effectively as a business enabler, not an inhibitor.
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