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FREE WEBINAR

Consumer Duty & Vulnerability: are you vulnerable to getting it wrong?

Elephants Don’t Forget are joined by specialist vulnerable customer SMEs – MorganAsh – on Tuesday March 26th at 11.00 AM (GMT) to discuss:

  • The difference between reactive and proactive approaches to identifying and supporting vulnerable customers.
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  • How leading firms are enhancing their approach to vulnerability across all stages of the product lifecycle and customer journey.

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Working with T&C under Consumer Duty

Just to let you know that a new video has been added to the T-CViews area of www.t-cnews.com In this 45 minute video entitled ‘Working with T&C under Consumer Duty’ we take a practical look at all the aspects of T&C that will be impacted by the new Consumer Duty regulations. To achieve the outcomes set viewers are taken through the essential 8 connectors that need to be in place to ensure T&C is working effectively as a business enabler, not an inhibitor.

Full details of T-CViews >>>

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