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Watch free on-demand new Consumer Duty webinar
Duty calls: Complying with higher standards of consumer protection

We are joined by T-C News, Worksmart and Shoosmiths to discuss the FCA’s new Consumer Duty.

Click here to watch the webinar >

Featured topics include:

  • What the new Duty would mean in practice for your firm and consumers.
  • The challenges for Senior Managers and how they evidence good consumer outcomes.
  • The key elements of the new Consumer Duty through a T&C lens.
  • How the FCA will enforce the new Duty.


FCA plan and priorities for 2022/23
Now that the FCA’s Business Plan has been issued, the Worksmart team (and guests) will be discussing and debating the critical regulatory topics for firms to consider in 22/23. Under the leadership of Nikhil Rathi, CEO, it is fair to say that the first year of his tenure has not been as smooth as the City might have hoped, however in this second Business Plan, it will be interesting to discuss and debate the key business plan topics in conjunction with the 3 year strategy plan that was published in the same week.

Register for this webinar


T&C Week is coming!
How do you feel about your T&C Scheme?  Is is bolted onto your business? Is something that needs to be done allowing you then to focus on your real business? Or is it built into your business as a true business enabler? Is it designed to embrace all the aspects flowing from your culture, regulation and business drivers motivating people to achieve good consumer outcomes?

Would you like to find out more about how T&C can add real value to your firm?
See details of four key events that make up our T&C Week

These online events will be held during the week commencing 23 May


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