Action Learning – NHS Masterclass
As a chartered financial adviser, how many conversations have you had about AA and LTA…
Browsing: Opinion
How do we measure ‘value for money’?
I expect when all of us buy something, we ask ourselves “does this represent value…
Training trainers
Not that we’re trying to do ourselves out of a job or anything, but one…
Introduction to AF8
The CII’s level 6 pension exam, AF3 Pension Planning, from April 2018 was superseded by…
Re-focus on Treating Customers Fairly
FCA Management of long-term mortgage arrears and forbearance [TR18/5] requires a re-focus on Treating Customer…
Training in a year of multiple regulatory deadlines
For our clients in the general insurance sector, 2018 was blessed – or burdened, depending…
Learning the lessons of history
I watched the film “The Big Short” again in the run up to the festive…
T&C Fact or Fiction
Thank you for taking the time to consider the fact or fiction questions. You have…
T&C Fact or Fiction
Thank you for taking the time to consider the fact or fiction questions. You have…
FCA data and complaint handling review; a new approach required
Although over 3,000 firms are required to submit complaints data to the FCA the number…