Working with Training & Competence under Consumer Duty
Introduction The new Consumer Duty regulations came into effect on 31 July. It is now…
Author Jeff Abbott
Jeff Abbott
I provide consultancy and support to UK based financial services companies helping them to design and implement practices that develop their people, achieve their business goals and comply with the needs of the regulators. I specialise in T&C, competence assessment and conduct which may be of particular interest to companies as they address the requirements of the Certification Regime and Code of Conduct requirements. My specialities include: Knowing you have a business to run Valuing your people as your greatest asset Keeping things simple, practical and relevant Engaging the business to promote ownership Ensuring Compliance is a natural by product of doing things well
How to design and conduct a review of your own T&C scheme
The FCA provides guidance that all firms should consider having a T&C scheme even for…
Outside in not inside out – evidencing good consumer outcomes (30 minute video)
Under the new consumer duty regulations firms will have to demonstrate, through evidence, how they…
60 Minute Video – The impact of the new consumer duty on T&C schemes (Policy Statement version)
The FCA has published their policy statement PS22/9 on the new Consumer Duty. The changes…
The impact of the new consumer duty on T&C Schemes
In this short presentation we will look at the proposed Consumer Duty Regulations and how…
T&C Naughty or Nice List?
Is my T&C Scheme on the naughty list? It’s that time of year when letters…
Summer School 2021 – All places are free
Over the next 2 months 2be Development Consultancy will be running online workshops as part…
SM&CR – Tick Box Exercise or Foundation for Cultural Change?
Background FCA solo regulated firms are now completing the transition of SM&CR requirements into ‘Business…
SMCR – Are you ready to conduct your orchestra?
Are you ready to take up the baton to conduct your SMCR orchestra? When helping…
T&C Scheme framework – How to build your scheme
We are often asked how to build or structure a T&C scheme or framework. To…
