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A huge proportion of my working life, and that of my colleagues, is spent speaking directly with clients – existing…
In March 2014, an updated version of a leading qualification for international trade professionals was launched to more than 70…
Sometimes you can be doing something that you do every day, and then one day it dawns on you that…
Has Continuing Professional Development, or CPD, overtaken RDR as the adviser’s acronym of doom? How can CPD be transformed from…
Firms that are large enough for line management and functions, such as Human Resources, Compliance and managing the T&C arrangements,…
‘….if culture is left to its own devices, it shapes itself with the inherent risk that behaviours might not be…
A listening MOT Look at the following questions. How do these apply to you and the way you listen? Please…
Get some up front agreement We often use the phrase “contracting”. Don’t, it sounds like a lawyer and the formal…