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The first anniversary of the Consumer Duty (CD) regulation has now passed, with board reports and attestations of conformance having…
“Consumer Duty that will set higher and clearer standards of consumer protection across financial services and require firms to put…
The Consumer Duty was introduced to set new, higher standards for firms to adhere to, requiring those who operate in…
The UK government’s new Skills and Growth Levy represents a major shift in how businesses, including those in financial services,…
There has been a lot written about vulnerability; how we assess clients for vulnerability, how we train our people to…
Financial services firms, especially those operating under the watchful eye of the Financial Conduct Authority (FCA), audits aren’t just an…
Yesterday, I attended the Association of Professional Compliance Consultants Culture Working Group for a presentation by Roger Miles on “AI…
I went to the Invesco “Summer” drinks recently, (thanks Invesco) – I think I was invited as a journalist and…