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![Consumer Duty unintended consequences: Good intentions, chaotic execution?](https://www.t-cnews.com/wp-content/uploads/2024/06/edf-cropped-1-351x185.jpg)
Is the sector being unfairly targeted by an overzealous regulator, or is it just being dragged – kicking and screaming…
![Regulators playing catch up with AI governance](https://www.t-cnews.com/wp-content/uploads/2024/06/wizard-cropped-351x185.jpg)
Artificial intelligence (AI) is the simulation of human intelligence processes by machines. It is a burgeoning technology that is seen…
![Vulnerability is not as simple as black and white](https://www.t-cnews.com/wp-content/uploads/2024/06/aveni-cropped-351x185.jpg)
The issue of customer vulnerability is not a new one in financial services. But, the approach to it varied so…
![The case for external accreditation](https://www.t-cnews.com/wp-content/uploads/2024/06/csa-cropped-351x185.jpg)
In the competitive and heavily regulated debt collection industry, ensuring that staff possess the highest levels of competence and professionalism…
![How is the mortgage charter working for consumers?](https://www.t-cnews.com/wp-content/uploads/2024/06/baxters-cropped-351x185.jpg)
Just over a year ago the Chancellor of the Exchequer announced, with much fanfare, a new ‘mortgage charter’ [‘the Charter’]. …
![Changing firms](https://www.t-cnews.com/wp-content/uploads/2024/06/perf-eval-cropped-2-351x185.jpg)
For some of us there comes a time when we make the decision, or the decision is made for us,…
![People – who knows any of those?](https://www.t-cnews.com/wp-content/uploads/2024/06/catt-cropped-351x185.jpg)
The old saying “there’s nowt so queer as folk” is even more apt these days than it ever has been.…
![Personal development](https://www.t-cnews.com/wp-content/uploads/2024/06/derek-davies-cropped-351x185.jpg)
There is a need for every employee involved in Training & Competence to go through a form of development in…