What I’m going to take into 2014
By Len Horridge from The Skills Exchange Happy New Year, of course… so, another year…
By Len Horridge from The Skills Exchange Happy New Year, of course… so, another year…
We here at Skills Exchange Towers have spent 50% of this year delivering Customer Service…
There was research (and I use that term loosely) released recently (and I use that…
I have to own up, I enjoy training. Though, I also have to own up,…
There was an excellent article on service in the last organ and what I liked…
Erm, it’s a little bit early for New Year Resolutions, isn’t it? No, it’s never…
The other morning, waiting to gain access to the training room at a client’s premises,…
(We wanted to call this “the joy of stress” but our solicitors said no…) You…
We do Time Management courses (why do these articles always start with a sales pitch?)…