Business as usual – even in a crisis
For many firms, current working methods, processes and procedures are far from ‘business as usual’.…
Author Nick Baxter
Nick Baxter
Nick Baxter is a residential mortgage expert witness and iNED focusing on credit risk, consumer products/outcomes, governance, compliance and regulation.
2020 – Regulatory net widens – can regulated firms learn from the pending changes?
With all that is going on around the world now, the 2020 budget seems to…
2020 -The cost of compliance failure, regulators are coming!
So 2020 is here – a new decade, a new way or same old? From…
Is the end of PPI the end of CMCs?
I never thought I would be writing about Payment Protection Insurance [‘PPI’] in this magazine,…
FCA actions mean busy times for regulated firms
The first half of 2019 has been an extraordinarily busy time for the FCA. So…
FCA vulnerability enforcement action
A timely reminder for all regulated firms to re-focus on improving culture within businesses The…
Re-focus on Treating Customers Fairly
FCA Management of long-term mortgage arrears and forbearance [TR18/5] requires a re-focus on Treating Customer…
FCA data and complaint handling review; a new approach required
Although over 3,000 firms are required to submit complaints data to the FCA the number…
Retirement Interest Only Mortgages
A number of lenders have been quick to launch (or relaunch) Retirement Interest Only [RIO]…
Homes in multiple occupation
Buy to let investors are becoming used to attacks on their portfolios from a number…