FOS complaints see a worrying uptick
Only a week ago the Financial Ombudsman Service released its data for the quarter April…
Author Nick Baxter
Nick Baxter
Partner - Baxters Business Consultants - a business consultancy undertaking marketing, training, freelance journalism and expert witness services to the residential mortgage lending, building society and financial service industry (April 1993 to date) - www.baxtersbc.co.uk.
Bank of England raise ‘credit risk’ concerns
David Bailey, BoE Executive Director for UK Deposit Takers Supervision and responsible for the supervision…
Can the mortgage market avoid another category of mortgage prisoners?
The law of unintended consequences is looming its ugly head again. When the Chief Executive…
Consumer Duty – time for mortgage practitioners to focus on consumer outcomes
There has been a lot written about the FCA’s, current, hot topic – Consumer Duty. …
Let’s worry for mortgage borrowers not on a fixed rate – what can/should financial advisers be doing?
Having written, last quarter, about the FCA Dear CEO Letter titled “The rising cost of…
FCA requirements – Supporting mortgage customers in financial difficulty
In my last column I focused on the FCA’s Dear CEO letter to Retail Mortgage…
FCA strategy for retail mortgages
While FCA Dear CEO letters are usually targeted at a particular type of regulated firm,…
FCA and PRA fines highlight key areas for concern
The value of FCA and PRA fines never ceases to amaze me. The end of…
FCA expectations
The FCA recently published a ‘Dear Board of Directors’ portfolio strategy letter’ to all firms…
Outcomes-focused regulation ‘consumer duty’
By the time firms read this article, there will be roughly one month left to…
