Is the end of PPI the end of CMCs?


I never thought I would be writing about Payment Protection Insurance [‘PPI’] in this magazine, but since the expiry of the deadline for PPI claims all the media (broadsheet, tabloid and industry) has been awash with speculation about what financial products will Claims Management Companies [‘CMCs’] move into next. Frankly, some of the commentary has been hysterical. Although maybe that is not totally surprising, as the reprobate end on the CMC market tarnished the reputation of genuine companies. After all, who hasn’t become exasperated by unsolicited and often illegal telemarketing adopted by some rogue firms and the kneejerk reaction against…

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Partner - Baxters Business Consultants - a business consultancy undertaking marketing, training, freelance journalism and expert witness services to the residential mortgage lending, building society and financial service industry (April 1993 to date) -

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