Timeline Listing Style
January, 2023
Consumer Duty – the buck stops with you not just your processes……
Nostradamus: requirement or desire to change?
AI can bring us closer together and help, not inhibit humans
Motivating Advisers in the era of “Quiet Quitting”
Consumer Duty Rules – preparing for the latest FCA regime
What is a good outcome?
Consumer Duty – time for mortgage practitioners to focus on consumer outcomes
Are we keeping up?
Why an investment in T&C this year might be the key to the challenges
ESG and sustainability in collections
Writing a report your bosses will look forward to reading
Hard Times
How do you benchmark employee wellbeing?
All roads lead to FOS…
What are the barriers to providing a pension dashboard service?
December, 2022
October, 2022
Upscaling your people processes to meet the demands of Consumer Duty
Catalyst for change
Working with our IFA partners: the golden rule
Technology must be front and centre to deliver Consumer Duty
The Art of the Pitch: competing for new clients through professional relationship building
Prioritising modernisation of consumer credit regulations