Timeline Listing Style

Apr 01 Consumer Duty: Managing foreseeable harm in the advice process

Apr 01 Culture clash – Consumer Duty: is it only skin deep?

Apr 01 Pincer tactics across the Pensions landscape

Apr 01 Can the mortgage market avoid another category of mortgage prisoners?

Apr 01 The ascendency of the CRO – why Consumer Duty is revolutionising the role

Apr 01 Is there a hidden cost of choosing not to participate in training?

Apr 01 Data Day: how to get your message across when you using data heavy presentations, live or online

Apr 01 How the value for money framework informs the consumer duty

Apr 01 Supporting vulnerable consumers in Financial Services: The role of identifying needs and providing appropriate products and services

Apr 01 FCA Live & Local – Consumer Duty The most fun that a compliance consultant can have with their clothes on

Apr 01 Using The Consumer Duty as an opportunity to drive organisational change in the insurance industry through learning and development

Apr 01 Succession planning

Apr 01 How to run role-play online

Apr 01 Learning leading to promotion – the ultimate apprenticeship benefit? We think so

Mar 31 How to design and conduct a review of your own T&C scheme

Feb 10 Outside in not inside out – evidencing good consumer outcomes (30 minute video)

Jan 02 Consumer Duty – the buck stops with you not just your processes……

Jan 02 Nostradamus: requirement or desire to change?

Jan 02 AI can bring us closer together and help, not inhibit humans

Jan 02 Motivating Advisers in the era of “Quiet Quitting”

Jan 02 Consumer Duty Rules – preparing for the latest FCA regime

Jan 02 What is a good outcome?

Jan 02 Consumer Duty – time for mortgage practitioners to focus on consumer outcomes

Jan 02 Are we keeping up?