Timeline Listing Style
March, 2017
What’s your training strategy for compliance?
T&C Guidance on suitability reports
Beware, trainer cliché
Are we asking too much from remote learning?
It’s all about conduct
‘Facts are stubborn things, but statistics are more pliable’
Consumer credit – taking the long term view
New Certificate in International Trade Finance launched
Suitability Reports -Too much information?
CPD- Moving with the mobile times
Establishing appropriate oversight and governance for your T&C arrangements
How is your T&C culture?
6 Complete tips for listening on the telephone
How to avoid conflict in the training room
Performance management = lower risk + better performance
The world needs assertiveness, if that’s okay with you
Use Your Senses’……Are you tuned into your customer’s senses?
Flipping the classroom
No need to shout
10 Secrets to Self Motivation
Conquering the forgetting curve
“Okay time for the sheep”
Making “risky” decisions
The Value of Soft Skills in a Financial Adviser’s Role