Turning the tide on financial misinformation
Financial misinformation is no longer a fringe annoyance; it is a mainstream risk that increasingly…
Browsing: Ind. Focus
Five crucial improvement areas for Consumer Duty compliance in Banking and Insurance
Financial pressure, complex claims and rising customer expectations are reshaping how banks and insurers operate.…
Mortgages and navigating the new era of lending
The mortgage market is changing fast. FCA reforms are rewriting the rules, and technology is…
Targeted Support …. But for whom?
‘We want to help consumers navigate their financial lives and plan for the long term.…
Breaking the silence: Overcoming consumer reluctance in debt recovery
The reluctance of consumers to engage with their debts is one of the most challenging…
Earnings Before Intelligence, Truth, Data, or Accuracy?
We may know what EBITDA means, but what it stand for? “Bullshit earnings” — that’s…
AI governance: Building trust and compliance in financial services
The financial services sector faces a unique challenge with AI adoption. While technology promises operational…
Letting the side down
As a father of twin, near-20-year-old sons, it has always struck me how different their…
RTO/WFH/WTF (What’s the favourite?) How where we work is shaping working lives 5 years from the pandemic
Five years after COVID-19 forced the world’s largest work-from-home experiment, we have a fundamentally transformed…
Rethinking learning in Financial Services: A sector evolving to stay ahead
The financial services sector has always evolved with pace, but in recent years, that evolution…