Games and gamification aren’t going away. It has gone beyond the point where serious games…

February saw the launch of the FCA’s project looking at the challenges facing the Financial…

My first weekend job was working for Woolworths in the mid-1980s. It was a perfect…

There are binary opinions about the Lifetime ISA (LISA), for some it is start of…

Every year I put my thoughts together to predict the trends in the sales sector.…

Recent high profile cases have highlighted how the cost of cyber security breaches is rising…

Talk to most people in ‘regulated’  financial services and they’ll tell you that for them,…

The aim of the Financial Advice Market Review is to make advice cheaper, clearer and…

Challenging Times The FCA’s Conduct Risk and Strengthening Accountability agendas are making firms rethink how…

Recently I have had a couple of conversations which have made me reflect on the…