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I once saw, “Chalk and talk is dead,” on the website of an exam training provider, advocating digital learning above…
We’re all familiar with TC 2.1.12 in which the FCA state that a firm must review on a regular and…
“I don’t like your attitude” shouted my high school teacher as I was evicted from the class and demanded to…
A lot has been spoken, and for that matter written, about the new Senior Management Regimes in both banking and…
The FCA is keen to ensure that advisers are qualified to enable them to give good quality advice and that…
We here at Skills Exchange Towers have spent 50% of this year delivering Customer Service training at many levels and…
I had an interesting conversation the other day about removing the standardised assessment categories at review meetings. There appears to…
This year in March, what has become known as the Senior Manager and Certification Regime (SM&CR) came into force for…