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T-CViews All Content (£180+VAT for 12 months) T-CViews contains short videos to support your CPD or Team Meetings. Each video…
OUTCOMES To define Trust and how it is an essential part of Consumer Duty Regulations To be able to measure…
Background and Introduction During the consultation period leading up to the Introduction of the Consumer Duty regulations the FCA stated:…
The first anniversary of the Consumer Duty (CD) regulation has now passed, with board reports and attestations of conformance having…
“Consumer Duty that will set higher and clearer standards of consumer protection across financial services and require firms to put…
The Consumer Duty was introduced to set new, higher standards for firms to adhere to, requiring those who operate in…
The UK government’s new Skills and Growth Levy represents a major shift in how businesses, including those in financial services,…
There has been a lot written about vulnerability; how we assess clients for vulnerability, how we train our people to…