Managing difficult conversations
There will always be times in our lives where we are faced with conversations that…
Author Nikki Bennett
Nikki Bennett
Nikki Bennett is Director at Searchlight Insurance Training. Searchlight works with more than 50 specialist trainers with hands-on insurance experience to deliver more than 1,000 training days per year. We offer an unmatched range of face-to-face and e-learning resources across the full spectrum of technical insurance skills and business skills training.
A new angle on learning
Admit it, company mandated training is something none of us look forward to. Being told…
Career aspirations and skill development through training
It’s that time of the year again. The evenings are drawing in, the children are…
Diversity and inclusion
Issues around diversity and inclusion have featured prominently in recent pronouncements from the FCA. The…
Bridging the Gap – Understanding vulnerable customers’ needs
Recent findings by the FCA estimates that 27.7 million adults in the UK are in…
Time to look again at apprenticeship schemes
Firms in the insurance sector have been slow to take advantage of the generous financial…
Training for the new normal
At the time of writing, the UK appeared to be teetering on the brink of…
SM&CR and leadership of the future
The recent introduction of the Senior Managers and Certification Regime (SM&CR) makes high-calibre leadership more…
Helping insurance brokers rise to the client assets challenge
Regulatory responsibilities around handling client assets are a hot topic currently for many of the…