Technical Knowledge May Not be Enough
Maybe time to refresh your softer skills Smack in the middle of COVID-19, as home…
Yearly Archives: 2023
Choice architecture and the restaurant wine list
How many times have you scanned a long wine list full of expensive options you…
VIDEO – Working with T&C Under Consumer Duty
Outcomes To understand how the new Consumer Duty regulations affects your approach to T&C To…
Consumer Duty: culture, people and data
Over the last 12 months, Elephants Don’t Forget have run a popular Consumer Duty webinar…
Consumer Duty: Ensuring compliance, a CD champion perspective
As firms move into the final stages of preparation for the implementation of the incoming…
Consumer Duty – an opportunity to make valuable change or just another stop on the route to Compliance Fatigue?
It is certainly nearly upon us – Consumer Duty that is – and there can…
Consumer Duty: The MI conundrum
On 31st July, the FCA’s Consumer Duty comes into force for all regulated firms that…
Consumer Duty and sustainable investment
As advisers are manufacturers of their advice process, this has given us an opportunity to…
Unleashing the Power of Independent Business Reviews
In the complex and high-stakes realm of financial services, firms are constantly navigating through a…
Whatever starts from its centre, grows – do you provide the right conditions for your culture to thrive?
By the time you are reading this, Consumer Duty for new and existing products and…