The new Consumer Duty of Care – The FCA are serious, are firms?
Last December the FCA issued a second Consultation Paper (CP) on the Consumer Duty of…
Last December the FCA issued a second Consultation Paper (CP) on the Consumer Duty of…
As recent legislation highlights the failings of the industry default employee T&C model, many compliance…
I am sure that we have all noticed an increase in the number of the…
Vision. It’s a tiny word that has been well and truly drowned out by all…
A step by step guide to using visuals online to enhance your virtual presentation rather…
While FCA Dear CEO letters are usually targeted at a particular type of regulated firm,…
This is the time of year, when clients invariably ask how much can I pay…
There will always be times in our lives where we are faced with conversations that…
Back in the 1990s, LAUTRO launched Training & Competence for those providing advice to retail…
How the trade body for the debt collection industry helps organisations to attract new talent…