Timeline Listing Style

Apr 01 Supporting vulnerable consumers in Financial Services: The role of identifying needs and providing appropriate products and services

Apr 01 FCA Live & Local – Consumer Duty The most fun that a compliance consultant can have with their clothes on

Apr 01 Using The Consumer Duty as an opportunity to drive organisational change in the insurance industry through learning and development

Apr 01 Succession planning

Apr 01 How to run role-play online

Apr 01 Learning leading to promotion – the ultimate apprenticeship benefit? We think so

Mar 31 VIDEO How to design and Conduct a Review of your T&C Scheme

Mar 31 How to design and conduct a review of your own T&C scheme

Feb 10 VIDEO Outside In not Inside Out – Evidencing good consumer outcomes

Feb 10 Outside in not inside out – evidencing good consumer outcomes

Jan 02 Consumer Duty – the buck stops with you not just your processes……

Jan 02 Nostradamus: requirement or desire to change?

Jan 02 AI can bring us closer together and help, not inhibit humans

Jan 02 Motivating Advisers in the era of “Quiet Quitting”

Jan 02 Consumer Duty Rules – preparing for the latest FCA regime

Jan 02 What is a good outcome?

Jan 02 Consumer Duty – time for mortgage practitioners to focus on consumer outcomes

Jan 02 Are we keeping up?

Jan 02 Why an investment in T&C this year might be the key to the challenges

Jan 02 ESG and sustainability in collections

Jan 02 Writing a report your bosses will look forward to reading

Jan 02 Hard Times

Jan 02 How do you benchmark employee wellbeing?

Jan 02 All roads lead to FOS…