You should’ve gone to Specsavers

0

Euan was only eight and a Bredon Buzzards Junior Under-9s Rugby Team member. I was a dad and coach who religiously took my son to rugby every Sunday morning, rain or shine. And it often rained; it bucketed down, as we say in Gloucestershire. Accompanied by freezing, biting arctic winds.

Regular dads were soon drafted into becoming coaches or rugby ball-throwing and tackle-bag-holding dads. You get the picture. One Sunday, I was also drafted, or should I say pressed ganged, into doing the refereeing.

“You should’ve gone to Specsavers Ref!” was the shout from the opposition dads lining up along one touchline. Ref stands for the rule of thirds, eye contact, and framing, and is a valuable way to remind yourself how to appear on-screen effectively when preparing for a video meeting or presentation. Let me explain more.

R – Rule of Thirds

Over the years, professional photographers and videographers, as well as camera operators for the BBC and anyone half-decent at videoing people, have operated by the rule of thirds. As a rule, they place the person’s head clearly in the top third of the screen, sometimes just to the right or left. This is known as the rule of thirds.

This is the perfect position for your face during a video call. Make sure you line this up before you go online.

Imagine a landscape piece of paper. Draw three vertical lines and three horizontal lines to intersect each other. Now, imagine a person’s head and place their eyes along the top line, just to the right or left, ensuring the face is prominent on-screen. This is the perfect position for your face during a video call. Make sure you line this up before you go online.

E – Eye Contact.

We’re all accustomed to maintaining eye contact or gazing in a face-to-face, real-world setting. As a human, this is most likely a natural and muscle memory-based skill. When we go online on camera, we are drawn to the person’s eyes to make eye contact. The problem this creates is that the person’s eyes on the screen don’t always correspond to the camera lens. As a result, they don’t think we’re giving them eye contact, which creates a communication blockade.

The answer is simple yet challenging to put into practice. Look at the camera lens most of the time. Maybe you could:

  • Gaze at the lens and the person’s eyes by slowly shifting your gaze from one to the other.
  • Position your webcam in front of your monitor, around your eyes.
  • Use a camera that allows you to zoom in a few metres away from the lens so the person sees you. The distance between you and the camera lens affords the illusion of you looking at the lens all the time.
  • Place a photo of a loved one just below your camera lens to draw your attention to the lens.

Maintaining eye contact with a group in a real-world setting involves glancing briefly at someone, then moving to someone else, and so on. This is quickly learned. It’s very different online because everyone’s not just in the front row but looking at you independently in an office or home. They are not sitting next to people in a meeting room. There are exceptions, of course, but primarily online presenting involves you presenting to just one person; at least, that’s how they see it. So follow the same rules whether speaking to one or a hundred. The only problem with talking to hundreds is that you’ll never see their eyes; you assume they’re behind the camera lens.

F – Framing

Continuing our rule of thirds, professional camera operators will always consider the frame within which you’re positioned. The picture frame. Sometimes, you’ll see a perfectly positioned plant or picture on the wall, just to the left or right of the person’s head. I’ve seen people creating the background to maximise the “frame”.

On one of my cameras in the studio, I have some pictures of the tube in London and another set of Corgi public transport models from London – taxis and London buses – to indicate that online presentations save the planet from diesel emissions. I’ve seen people showing their collection of guitars to break the ice about their hobbies and interests. I’ve witnessed plain walls or pop-up banners advertising the person’s business.

Framing or backgrounds that haven’t worked are:

  • Poorly lit digital backgrounds of the Golden Gate Bridge. There’s nothing wrong with the Golden Gate Bridge, but if you use a digital background, you need a well-lit green screen behind you. A green screen is simply a sheet of green material that must be lit without too many shadows. Without one, the digital image blurs with your image, resulting in disastrous results.
  • A busy office behind you with people walking past you looking to see who you’re on a call with. If you’ll be presenting, try to find a meeting room or somewhere with no one behind you as you present. The slightest movement behind the presenter can be a massive distraction for those watching.
  • Blurring your image behind you will hide all sorts of evils, but your audience will wonder why you’ve blurred the background. What are you hiding? They will ask themselves.

Generally, poorly lit backgrounds and presenters are the worst kind of framing. I know it’s tricky to get the lights and position everything before a video call, but when you’re the image, the presentation, you at least owe it to your audience to put some thought and action into what they see.

Naturally, “you should’ve gone to Specsavers Ref” was not complimentary but designed to offload their exasperation as Bredon Buzzard thrashed the away team every Sunday, with maybe a little help from the Ref.

Share.

About Author

Avatar photo

Paul Archer is an Online Sales Trainer, Speaker and Conference Host. He’d be happy to assist you in moving your workshops online during this challenging period. Email him on paul@paularcher.com or LinkIn with him at www.paularcher.uk The world of sales development has changed, many have missed this and boldly go on to run courses in the old-fashioned way. You want to develop your people – professional advisers, salespeople, coaches - and know there is a better way. He can help you. Think about music. I mean the music industry. In 2000 music became free, illegally at first with Napster, downloads became cheap as chips and streaming now cost $10 a month. In the same way, traditional self-development is now free. Everything is available online. Music artists and bands now make their money performing live. The live experience is what fans will pay money for. Recorded music is merely to create demand for the live experience. He brings his 35+ years of sales expertise and experience to you in two ways: Online, on-demand, just in time. He doesn’t run “just in case” training courses, they’re a thing of the past. Development should be “just in time”. Curated video, live videocasts and webinars, podcasts — books, articles and blog posts delivered via his Learning Platforms, YouTube or your in-house systems. Live. He can bring his expertise to your teams in live sessions, but these are rare now and need to be exceptional events. Conferences, seminars and events, he can educate, entertain them with my unique speaking style that has been enjoyed by thousands of sale people and advisers across the globe. Forty-five minutes, 2 hours, maybe a day – you choose. You figured there was a better way to develop your sales teams, you are right, and now you may want to make contact with him so you can talk further. You can Linkin with him at www.paularcher.uk, and he’ll start a conversation or head to his YouTube Channel for more at www.paularcher.tv email him at paul@paularcher.com or phone him on +44 7702 341769, and where ever you are in the world he’d love to hear from you. Paul is a prolific writer and blogger – maintaining three blogs, with www.paularcher.com attracting thousands of hits from all over the world. He has published eight books. His latest tome "Pocketbook of Presentation Skills” was released in January 2020 and is available from Amazon. The third edition of his book “Train the Trainer of the 21st Century” is also available from Amazon.

Leave A Reply