Modern Listing Example
Using The Consumer Duty as an opportunity to drive organisational change in the insurance industry through learning and development
The pace of change in the insurance industry over the last few years has seen…
Succession planning
All firms need to consider what will happen to the business in the future, no…
How to run role-play online
Tips, tricks and techniques to facilitate successful role-play sessions online Role-plays are firm favourites with…
Learning leading to promotion – the ultimate apprenticeship benefit? We think so
According to a UK government report from 2021, over 70% of apprentices aged 25 and…
VIDEO How to design and Conduct a Review of your T&C Scheme
Outcomes To know what a T&C scheme comprises To identify the triggers of a T&C…
How to design and conduct a review of your own T&C scheme
The FCA provides guidance that all firms should consider having a T&C scheme. Even for…
VIDEO Outside In not Inside Out – Evidencing good consumer outcomes
Under the new consumer duty regulations firms will have to demonstrate, through evidence, how they…
Outside in not inside out – evidencing good consumer outcomes
Under the new consumer duty regulations firms will have to demonstrate, through evidence, how they…