Modern Listing Example
Consumer Duty: Managing foreseeable harm in the advice process
In my last article (December’s edition), I talked about the fact that once Consumer Duty…
Culture clash – Consumer Duty: is it only skin deep?
Will the regulator fail to achieve its fundamental objective of changing the culture of UK…
Pincer tactics across the Pensions landscape
In an open consultation published on 30 January 2023, the DWP, FCA and TPR invited…
Can the mortgage market avoid another category of mortgage prisoners?
The law of unintended consequences is looming its ugly head again. When the Chief Executive…
The ascendency of the CRO – why Consumer Duty is revolutionising the role
Consumer Duty is driving positive change across Financial services; but with that comes challenge. Chief…
Is there a hidden cost of choosing not to participate in training?
Like many consultants, I am of a certain age. I started my banking career just…
Data Day: how to get your message across when you using data heavy presentations, live or online
There is no shortage of data in financial services. Yet there may be a shortage…
How the value for money framework informs the consumer duty
The DWP’s consultation on measures for a new value for money framework, which closed on…
