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T-CViews All Content (£180+VAT for 12 months) T-CViews contains short videos to support your CPD…
Consumer Duty – A question of Trust
OUTCOMES To define Trust and how it is an essential part of Consumer Duty Regulations…
VIDEO – Consumer Duty – A question of Trust
Background and Introduction During the consultation period leading up to the Introduction of the Consumer…
The foundations for demonstrating good consumer outcomes
The first anniversary of the Consumer Duty (CD) regulation has now passed, with board reports…
It’s time for change: Equipping employees for the Consumer Duty era
“Consumer Duty that will set higher and clearer standards of consumer protection across financial services…
How has Consumer Duty affected compliance supervision?
The Consumer Duty was introduced to set new, higher standards for firms to adhere to,…
The Skills and Growth Levy: A unique opportunity for financial services – if employers speak up
The UK government’s new Skills and Growth Levy represents a major shift in how businesses,…
Vulnerability and the real advice gap
There has been a lot written about vulnerability; how we assess clients for vulnerability, how…