Upscaling your people processes to meet the demands of Consumer Duty
I’m not sure about you, but pretty much all the commentary I read on the…
Browsing: Consumer Duty
Working with our IFA partners: the golden rule
The recent paper from the FCA [FG22/5] prompted me to think about how we work…
Technology must be front and centre to deliver Consumer Duty
Consumer Duty clearly is a game changer for the financial services industry and will demand…
How pension dashboards may shape the new consumer duty
It’s already a commonplace that the Consumer Duty shifts the obligation on those providing financial…
The Consumer Duty – T&C next steps
By the time you are reading this article your firm’s implementation plan detailing how you…
An outcomes based future: Are you on the journey?
Compliance teams in most firms will have processes and tools in place for monitoring their…
Consumer Duty – coming to a fact find near you
Over the years, the FCA has been fighting a (losing) battle to try to stop…
The new Consumer Duty of Care – The FCA are serious, are firms?
Last December the FCA issued a second Consultation Paper (CP) on the Consumer Duty of…
VIDEO FIT and Proper Assessments – what the rules tell us
OBJECTIVES To work through the regulations that govern a FIT and proper assessment under the…
VIDEO SMCR (Senior Management & Certification Regime) Core Firms
Objectives To work through the increased SMR regulations as they apply to core firms and…