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The pace of change in the insurance industry over the last few years has seen a step-shift in how firms…
All firms need to consider what will happen to the business in the future, no matter whether the firm is…
Tips, tricks and techniques to facilitate successful role-play sessions online Role-plays are firm favourites with learners and trainers, but only…
According to a UK government report from 2021, over 70% of apprentices aged 25 and over reported that their apprenticeship…
Outcomes To know what a T&C scheme comprises To identify the triggers of a T&C scheme review To set the…
The FCA provides guidance that all firms should consider having a T&C scheme. Even for those employees who perform activities…
Under the new consumer duty regulations firms will have to demonstrate, through evidence, how they deliver good consumer outcomes. The…
Under the new consumer duty regulations firms will have to demonstrate, through evidence, how they deliver good consumer outcomes. The…