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Under the new consumer duty regulations firms will have to demonstrate, through evidence, how they deliver good consumer outcomes. The…
Under the new consumer duty regulations firms will have to demonstrate, through evidence, how they deliver good consumer outcomes. The…
In my last article (October’s edition), I talked about the value of firms revisiting and updating their existing people related…
They carry different levels of urgency. I was asked to look at 2023 through a ‘change lens’ and try and…
Opportunities and Challenges with AI and NLP AI is already changing our lives. From expert systems which predict the weather…
Knowing that someone caused this phenomenon may help you solve it. The FCA Plays its Hand The FCA is again…
The latest is of course the Consumer Duty Rules – which come into effect this year. But how different is…
So, we all have our Consumer Duty Implementation plans in place. Of course, we do. If not, you can always…