Let’s worry for mortgage borrowers not on a fixed rate – what can/should financial advisers be doing?
Having written, last quarter, about the FCA Dear CEO Letter titled “The rising cost of…
Author Nick Baxter
Nick Baxter
Nick Baxter is a residential mortgage expert witness and iNED focusing on credit risk, consumer products/outcomes, governance, compliance and regulation.
FCA requirements – Supporting mortgage customers in financial difficulty
In my last column I focused on the FCA’s Dear CEO letter to Retail Mortgage…
FCA strategy for retail mortgages
While FCA Dear CEO letters are usually targeted at a particular type of regulated firm,…
FCA and PRA fines highlight key areas for concern
The value of FCA and PRA fines never ceases to amaze me. The end of…
FCA expectations
The FCA recently published a ‘Dear Board of Directors’ portfolio strategy letter’ to all firms…
Outcomes-focused regulation ‘consumer duty’
By the time firms read this article, there will be roughly one month left to…
What next for complaint handling?
It is that time of the year again when the Financial Ombudsman Service release its…
Regulatory fines – do they improve the way firms treat customers?
It gives me no pleasure to write about regulatory fines – it really doesn’t! As…
Emerging risks – especially in a crisis
I thought I would follow up my column in the last edition, ‘Business as usual…
Business as usual – even in a crisis
For many firms, current working methods, processes and procedures are far from ‘business as usual’.…