Opportunities in unexpected places
How the trade body for the debt collection industry helps organisations to attract new talent…
Yearly Archives: 2022
Negotiation skills for the 2020s
This is one of the keys to 2020s negotiation… We are all born negotiators. We…
How to embrace technology but keep your humanity – implementing a RegTech solution
Today, the majority of our business and personal lives are dominated by our access to…
Is it worth it?
Like all disciplines and areas of work, T&C changes and evolves over time in response…
The FCA’s Guided Sales Model and what it could mean for advice
The FCA has been conducting a kind of crypto-consultation on what it calls its guidance…
“Authentic Compliance”
This article sets out to define what we mean by “authentic compliance” and why, indeed,…
The Appointed Representatives Regime – Time for an overhaul!
The Appointed Representatives Regime (AR) has been a big part of the retail financial services…
Why you should regularly review and evaluate your competence frameworks
Whether you are a solo regulated firm having completed your first fit and proper assessments…
Who can you turn to? Informal development through effective mentoring
The invitation was to ‘pop in for a chat,’ but it was actually a potential…
2022 – what kind of year will it be?
While every day should be an opportunity to think about how we are progressing towards…