Pension for a new future
The taxation of pensions act 2014 has been laid before us. It received royal assent…
Yearly Archives: 2015
Complaints- who wants them!
I have worked for many regulated firms. I have never felt that any of the…
People risk – the biggest Conduct Risk?
Who would have thought that December 2014 would be so busy? To be honest 2014…
New insights on anti-bribery and corruption regulation in the insurance broking market
The Financial Conduct Authority (FCA) recently published a report on the outcome of its thematic…
Strengthening Individual Accountability – the senior managers regime
Andy Bennett, Head of Regulatory Training at Fitch Learning, assesses the implications of the FCA/PRA…
‘Just give me your date of birth, mother’s maiden name and post-code …’
When my credit card provider telephoned me some weeks ago, it was not entirely a…
What sort of test should I use?
Nick Smith from EAM Consulting looks at the key differences between criterion and norm-referenced tests…
What about the competence of non-adviser staff?
My last article looked at the issues around evaluating a T&C scheme for advisers and…
Continuing to evolve
With CPD becoming far more of an everyday feature of life in financial services, advisers…
Supporting support roles
Chartered Insurance Institute product marketing manager Tom Cox looks at the changing face of the…