Listen up, big boy


It’s always interesting, when you review action plans with delegates as they come back on a programme of courses, what they have done. It’s just sometimes nice when they have done anything but this year there is a theme running and it’s a good theme. Listening. I was amused that delegates told me that, on my insistence that they practise the skills of listening that we had covered on our communication 2 days, they all…

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Training Design & Delivery of topics such as Customer Service, Note Taking, Business Writing, Presentation Skills, All Management/Team Leader areas, Sales, Sales Management, all tailored and run in-house for your personal requirements. Also, coaching and mentoring.

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