Learning from a fool


You won’t have guessed this if you have trawled through any of these articles in my 108 years of contributing to this esteemed organ but I studied English at University (in the days when everything was black and white). It was great and I still love books, literature and colouring books. When people ask, as they often do, on our training courses what books they should read to further their learning and development, especially about…

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Training Design & Delivery of topics such as Customer Service, Note Taking, Business Writing, Presentation Skills, All Management/Team Leader areas, Sales, Sales Management, all tailored and run in-house for your personal requirements. Also, coaching and mentoring.

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