Latest News from Elephants Don’t Forget
For this month’s free Consumer Duty webinar, we’re delighted to be joined by leading Voice of Customer (VoC) experts, CustomerSure, to discuss how firms can drive better outcomes through customer feedback. Register for this 60-minute session here, taking place at 11:00 AM on Wednesday 24 September.
We’ve also released two new resource papers:
‘Operationalising vulnerability for the frontline: Staying ahead of FCA expectations’ discusses how firms are establishing a business-wide culture of vulnerability awareness to drive continuous improvement.
‘Getting Ahead of FCA Expectations for Financial Crime Training & Competence (T&C)’ examines some of the latest FCA reminders and discusses how Clever Nelly is supporting firms to close gaps within their financial crime compliance framework.
Forthcoming Workshops
| 03/11/2025 10:00 am – 12:00 pm |
Essential Supervisory Skills in an FCA World Part 1 |
| 06/11/2025 10:00 am – 12:00 pm |
FCA FIT – Understanding the rules, competence and gap analyses |
| 18/11/2025 10:00 am – 12:00 pm |
FCA FIT – Links, standards, assessment and evidencing |
| 20/11/2025 10:00 am – 12:00 pm |
Essential Supervisory Skills in an FCA World Part 2 |
| 24/11/2025 10:00 am – 12:00 pm |
How to design and undertake a review of your T&C scheme |
| 27/11/2025 10:00 am – 12:00 pm |
Essential Supervisory Skills in an FCA World Part 3 |
Elevenses is our regular newsletter publication designed to keep subscribers informed, engaged, and connected with the key compliance and regulatory issues within our industry. Click to subscribe and benefit from this valuable source of regulatory updates, industry news, special offers, and more
