🐘 Latest News from Elephants Don’t Forget
Lots of helpful news and resources to unpack this week!
We’ve released our first edition of The Nelly Insider newsletter on LinkedIn – catch up and subscribe here.
We have two fantastic free webinars to sign up to in November…
First up is our complaints handling excellence webinar with Aptean Respond. Then, we turn our attention to FCA enforcement action and preparation with Avyse Partners.
We’ve launched a new guide on Consumer Duty and Voice of Customer feedback. You’ll also find a range of helpful material available to access via our Resource Hub and Consumer Duty Hub.
If you’d like to see Clever Nelly in action and learn more about the benefits, get in touch.
Thanks for reading!
Forthcoming Workshops
Our offer for November workshops. – Book workshop places for £30+VAT each. You can book as many places as you wish. The price is per delegate per workshop. Massive savings available thanks to the generous support of 2be Development Consultancy. Book now. Offer subject to availability.
| Date/Time | Event |
| 18/11/2025 10:00 am – 12:00 pm |
FCA FIT – Understanding the rules, competence and gap analyses |
| 20/11/2025 10:00 am – 12:00 pm |
Essential Supervisory Skills in an FCA World Part 1 |
| 24/11/2025 10:00 am – 12:00 pm |
How to design and undertake a review of your T&C scheme |
| 26/11/2025 10:00 am – 12:00 pm |
FCA FIT – Links, standards, assessment and evidencing |
| 27/11/2025 10:00 am – 12:00 pm |
Essential Supervisory Skills in an FCA World Part 2 |
| 03/12/2025 10:00 am – 12:00 pm |
Essential Supervisory Skills in an FCA World Part 3 |
To book email office@t-cnews.com.
We will confirm your booking and issue an invoice. A joining link will be issued 2 days before each event. To book and /or pay by phone call 01361 315003.
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