Making the levy work


The Apprenticeship Levy has been in place for two years and whilst many of the larger organisations may have seen it as a tax by another name, SMEs appear to be approaching it with more enthusiasm and imagination. I have been encouraged by how CSA Member businesses are embracing the Levy as a key part of their business growth. We are seeing more growing businesses qualify as an Apprenticeship Levy payer as their payroll hits £3m. Rather than see it as a cost, they are leveraging it to bring additional funding to invest in their people development. One such member…

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Fiona Macaskill, Director of Learning & Development, Credit Services Association. The Credit Services Association (CSA) is the only National Association in the UK for organisations active in the debt collection and purchase industry. The Association, which has a history dating back to 1906, has 300 member companies which represent 90% of the industry, and employ 11,000 people. At any one time its members hold up to £60 billion for collection, returning nearly £3 billion in collections to the UK economy per annum. As the voice of the collections industry, our vision is to build confidence in debt collection by making the entire process clear, easy to understand and less stressful for all those involved. Further information on the CSA can be found at:

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