Fraud Prevention – could you be doing more?

You never think fraud will happen to you. Until it happens. Being a victim is a very personal, often life-changing experience. But are firms doing enough to educate staff and customers about how to prevent it? As a strategic learning partner of UK Finance, the Access Group’s Emma Parnell recently presented at the Economic Crime Congress. She looks at where firms should be focusing. Put yourself in this woman’s shoes. This is a real story. After joining an online dating site and befriending a man with whom she developed a close relationship via emails and phone calls, the 60-year old…

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