Date/Time
Date(s) - 19/07/2017
9:30 am - 5:00 pm
Location
FSTP Venue TBC
Categories
When & Where
May 31 London
July 19 London
Who Should Attend?
It’s perfect for anyone involved in evidencing and influencing conduct risk and culture within their firm, including:
- Human resource roles
- Risk and compliance officers
- Marketing and business managers
- Senior executives and board members
What are the outcomes of attending?
Getting up to speed with the FCA regulatory update
· Regulatory Operational Objective
· Retail Conduct Risk Outlook
· Understanding the latest FCA Business Plan
· Themes/Events
Understanding the role of behavioural economics
· What is behavioural economics and where does it come from?
· Why is it vital to understand behavioural economics if you provide financial products and services?
· What’s the latest regulatory thinking in this area and why is it set to become even more important?
Insights into conduct risk
· Understand the background to conduct risk
· What are conduct risks and how do you identify them in your firm?
· Analysis the five priority risks identified by the FCA
Organisational culture
· What is organisational culture and how does it help you succeed?
· What are the key elements that make up a firm’s culture?
· How do you embed and sustain a successful culture
· How do you change a culture that’s not working
· What’s the link between culture and treating customers fairly?
Conduct risk – Developing and maintaining an effective framework
· Understand the challenges of setting an effective framework
· What considerations should you be making as you do so?
· What is our conduct risk appetite?
· Consider where conduct risk sits in your firm
· Learn how to create risk appetite statements
Governance and oversight – Developing KPIs and appropriate MI
· The FCA’s business plan and where evidence will be required
· Setting the right KPIs – a methodology
· The principles of good Management Information
Summary and review
· Overview of what you’ve learnt
· Time for outstanding questions
· Action steps to take back to the office
Who is running the workshop?
FSTP
What have previous delegates said about this workshop?
How much does it cost?
£595+VAT single booking
£535.50+VAT multiple booking
How do I book?
Call 0203 178 4230 or email info@fstp.co.uk today
