Investigative Interviewing

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Date/Time
Date(s) - 06/09/2017
9:30 am - 5:00 pm

Location
FSTP Venue TBC

Categories


When & Where
6
 September London

Who should attend?
It’s perfect for anyone who receives or prepares board papers, including:
Chairman
Company Secretaries
Executive/Non-executive Directors •
Significant Influence Functions holders in FCA regulated firms
Senior Compliance and Business  Managers

What are the outcomes of attending? 

The PEACE model and principles of investigative interviewing

  • What is the PEACE model, and how do you use it to get results?
  • Understand the vital role of questioning and the 5WD model
  • Learn the core techniques for interviewing
  • How to build rapport and identify performance improvements
  • What are the benefits of successful interviews?

How to get your interviewee to recall the facts

  • What is the “cognitive approach” and how does it help you?
  • How to use the five senses as memory prompts
  • Linking ‘context’ and setting the scene

Applying the PEACE model

  • Planning and preparation
  • Engage and explain
  • Account
  • Closure
  • Evaluation
  • Application of the ADVOKATE mnemonic

Learn through practical exercises

  • Work through the PEACE model stages
  • Learn to challenge people successfully and ethically
  • Dealing with evasion and other avoidance techniques
  • Learn effective questioning strategies
  • Get feedback and points to apply in the work place

Review and close

  • Review of key points
  • Making sure your objectives are met
  • What to change back in the workplace?

 

Who is running the workshop?
FSTP

What have previous delegates said about this workshop? 

How much does it cost?
Single Booking £595.00 +VAT
Multiple Booking £535.50 VAT

How do I book?
Call 0203 178 4230 or email info@fstp.co.uk today

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