Date(s) - 11/09/2019
9:30 am - 4:30 pm
When & Where
11 September London
Who should attend?
Within regulated financial services business all staff are governed by a rule that demands they are competent in their role. When the role the person performs is one of a supervisor there are additional requirements made by the regulator when the people being supervised perform activities that fall within Appendix 1 of the TC sourcebook. The regulator requires that the supervisor has skills is both assessment and coaching.
This workshop will suit anyone who is about to be appointed into a role or has recently been appointed into a role that requires skills in coaching and assessing. This can include Team leaders, overseers, supervisors, sales managers etc.
What are the outcomes of attending?
To understand the differences between coaching, mentoring and training
To understand why coaching is all about questions
To build and run a coaching session using the GROW model
To use the four main methods of assessment to gather objective evidence of competence
To be able to build a development plan that is SMART
To conduct a feedback session
Who is running the workshop?
Jeff Abbott, Regulatory Services Director from 2be Development Consultancy.
What have previous delegates said about this workshop?
“I have to regularly observe & feedback with staff. This course will improve my skills for this immediately”
“Made me think about how I use my time and the impact of coaching”
“Improved my assessment skills and how to give positive feedback”
“Thought provoking and effective. I am confident much of what was learned I will use going forward”
How much does it cost?
How do I book?