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The FCA is keen to ensure that advisers are qualified to enable them to give good quality advice and that…
We here at Skills Exchange Towers have spent 50% of this year delivering Customer Service training at many levels and…
I had an interesting conversation the other day about removing the standardised assessment categories at review meetings. There appears to…
This year in March, what has become known as the Senior Manager and Certification Regime (SM&CR) came into force for…
If you are anything like me, you’ll have been glued to the television 24/7 this summer soaking up the amazing…
Apart from completing the Observation Form, there are a number of other aspects which although appear obvious and are often…
August is normally a quiet month with not much going on, and journalists scratching round for news to report in…
If you’re looking to build a professional career, the results you achieve in professional examinations really matter. And when it…