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From a regulatory perspective, managing people and their performance must be a key objective for any regulated firm. Where it…
Strange, when running courses (it’s what we do, in case you hadn’t noticed, well, we do other things like designing…
Sight, sound, touch, taste, smell…..and common? How many senses do you use when planning your Customer Experience? If you are…
The hoops lenders will have to get consumers to jump through when they apply for a mortgage are getting higher…
“I said it to him very clear, I went and shouted in his ear.” Through The Looking Glass We do…
Just before Christmas last year a customer of mine asked me the question “How do you self motivate yourself?” What…
Does training actually generate a sustainable return for the investment made by our clients? Having been in the industry for…
Back in the day, before blended learning, when it came to training, we had “events”, when everyone had ILT although…