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Authors
Jacci Wright is a Director of Shared Inspiration Ltd which specialises in providing leadership coaching and training for Financial Services as well as the Sensory Services and Special Needs Education sector. Jacci is a qualified NLP Master Practitioner. Coach and Trainer with more than 30 years of experience working with Retail Financial Services through change projects, sales and compliance functions.3 Articles
Daniel Spenceley, Head of Policy, Credit Services Association The Credit Services Association (CSA) is the only national trade association in the UK representing organisations in the debt collection and purchase industry. Our members collectively employ over 9,500 professionals and manage over £35 billion in consumer debt across nearly 39 million accounts, returning more than £3.2 billion annually in collections. In addition, they oversee over £10 billion in commercial debts across approximately 3.2 million commercial accounts. Our diverse membership serves a wide array of creditors, including banks and utility companies, and includes specialist entities such as tracing agencies and law firms. For more information contact CSA Head of Marketing Colleen Peel (colleen.peel@csa-uk.com)2 Articles
Multi award winning financial services training and consultancy firm. Working with firms across all sectors of the financial services industry.2 Articles