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Authors
Nic Dent
Nic Dent, Head of Market Engagement from Davies Technology Services. Nic is highly experienced in implementing people-centric compliance and performance management solutions. Aside from his responsibilities within the market engagement and product strategy functions, Nic spends the good share of his time advising clients through the pre-sales stages and in project to help firms embed software implementations that deliver their requirements and deliver regulatory change. Nic lives in the hills of west Wales amid some of the UK’s best mountain biking terrain, which suits him just fine. And as for more irrational hobbies, he is known for his love of the romance and non-existent “soul” of a good mechanical watch.5 Articles
Fitch Learning
Part of the Fitch Group, Fitch Learning partner with clients to enhance knowledge, skills and conduct. Our areas of expertise include: Professional Qualifications Public Courses Corporate Solutions4 Articles
Callum Grant
Callum Grant is Product Director at Trailight, a compliance technology business who specialise in software platforms which help organisations manage accountability and people risk. He also chairs the Training & Competence Strategy Group.4 Articles
Chris Leslie
Chris Leslie, Chief Executive, Credit Services Association. The Credit Services Association (CSA) is the only National Trade Association in the UK for organisations active in the debt collection and debt purchase industry. The Association, which has a history dating back to 1906, has over 250 member companies which represent 90% of the industry, and employ 11,000 people. At any one time its members hold up to £60bn for collection, returning nearly £4bn in collections to the UK economy per annum. As the voice of the collections industry, our vision is to build confidence in debt collection by making the entire process clear, easy to understand and less stressful for all those involved.4 Articles
Tom Cox
As the premier professional body for the insurance and financial planning professions, the Chartered Insurance Institute (CII) promotes higher standards of integrity, technical competence and business capability. With 125,000 members in 150 countries, the CII is the world's largest professional body dedicated to these sectors. Our membership covers all disciplines within the insurance industry (claims, broking, underwriting and sales), those working in the life and pensions sector, the mortgage advice market and financial advisers (under the Personal Finance Society brand). As one of the largest examination awarding bodies in the UK, we have delivered education to over one million students in 150 countries over the last 10 years. Success in CII qualifications is universally recognised as a global standard. While membership of the CII signals a commitment to developing a broad professional capability and to a willingness to adhere to the standards associated with professional status.3 Articles
Jamie Hunter
Jamie Hunter is Chief Operating Officer at Aveni.ai. He spent 13 years in the investment industry and latterly was Head of Business Partnering and Planning for Aberdeen Standard Investments.3 Articles
Fiona.Macaskill
Fiona Macaskill, Strategic Consultant, Credit Services Association The Credit Services Association (CSA) is the sole national trade association in the UK representing organisations in the debt collection and purchase industry. Our members collectively employ over 9,500 professionals and manage over £35 billion in consumer debt across nearly 39 million accounts, returning more than £3.2 billion annually in collections. In addition, they oversee over £10 billion in commercial debts across approximately 3.2 million commercial accounts. Our diverse membership serves a wide array of creditors, including banks and utility companies, and includes specialist entities such as tracing agencies and law firms.3 Articles
