How relevant are your Key Performance Indicators?
Every firm uses Key Performance Indicators to measure how its employees are performing against set…
Author Andy Snook
Andy Snook
I am a highly-versatile and forward thinking management professional with a history of successful delivery across more than thirty years’ in the Financial Services Industry. Core skills include assessing, training, coaching, process design and implementation, specialising in people, processes, and procedures within a Training & Competence or Learning & Development framework. Periodic writer for T-C News.com
Knowledge is Power
The phrase “Knowledge is Power” is often attributed to Francis Bacon, the English philosopher and statesman who used…
The road to success
Probably like many of us in Training and Competence I have spent much of my…
Learning from the leavers
Usually a leaver’s debrief is left to the firms’ HR department, if the firm has…
Investment in people
I read an article the other day that suggested that poor management was driving nearly…
The absent assessor
Times are changing and more and more firms seem to be adapting their T&C schemes…
The role of T&C in a firms’ culture
Firms should have a culture that is both generic to the industry that we work…
Performance planning – for or against?
Those of us who work at the front end of financial planning are very used…
Too much information?
Sometimes you can be doing something that you do every day, and then one day…
Simplicity creates engagement and adds value
I take a relatively simplistic approach to T&C. Having worked with and managed several T&C…