Implementing change is operational as well as regulatory

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For many firms, regulatory change is now a constant feature of the operating environment. That is especially true as firms work through changes to capital treatment for small depositors, Basel 3.1 and a broader wave of prudential reform that is reshaping expectations around capital, reporting, governance and implementation.

The Prudential Regulation Authority’s Strong and Simple framework for Small Domestic Deposit Takers delivers a more proportionate prudential regime for smaller, domestically focused UK banks and building societies. It is designed to simplify areas such as capital requirements, reporting, liquidity and disclosure, while preserving resilience. For smaller deposit-taking firms, that matters because the cost of interpreting and embedding regulatory change can be disproportionately high.

Firms must consider how to implement change in a coherent way across the operating model, the policies and procedures and the people expected to deliver it.

UK deposit-taking lenders are likely to feel the impact of Basel 3.1 through changes to capital calculation, credit risk, operational risk, reporting and the output floor, which acts as a backstop to ensure modelled capital outcomes do not fall too far below standardised measures. For lenders focused on mortgages, savings and core lending, these are the areas that will place the greatest pressure on the business.

The challenge is how to interpret the rules correctly and meet the deadline. Firms must consider how to implement change in a coherent way across the operating model, the policies and procedures and the people expected to deliver it.

This is where many programmes start to come under pressure. Regulatory change rarely sits neatly within one function, instead cutting across risk, finance, compliance, operations, technology and the front line. Firms may organise separate workstreams for interpretation, systems, controls and training but that can still leave them with fragmented delivery. Policies do not always align with processes and data requirements do not always fit existing systems.

Capacity is another major issue – most firms are not dealing with one reform in isolation but are managing overlapping programmes with limited specialist resource and constant pressure to prioritise. The same people are often needed to interpret the rules, redesign processes, support governance and oversee implementation. That creates bottlenecks and increases the risk of tactical fixes instead of sustainable solutions.

Both Basel 3.1 and the small depositors framework depend on accurate product mapping, customer identification, capital calculations and regulatory reporting. Where data lineage is weak or information sits across fragmented systems, delivery becomes slower, more expensive and harder to defend.

There is, too, a familiar gap between policy and practice. Firms can usually update governance papers and policy documents relatively quickly but embedding those changes into day-to-day activity is harder. Procedures, controls and training do not always move at the same speed as the written framework. As a result, firms can appear compliant on paper while still struggling operationally.

Supervisory expectations have evolved and regulators increasingly want evidence that change has not only been designed but properly operationalised, tested and sustained.

In other words, delivery is no longer judged simply by whether a programme has been completed. It is judged by whether the end state is workable, controlled and credible. For firms on the ground, success will depend less on producing more activity and more on creating a clear, joined-up response.

The organisations that do this best will be those that simplify where they can, integrate where they must and ensure that regulation, operations and accountability move together.

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John Barbour, Chief Executive Officer at Rockstead

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